Shipping
The November run of merch was sold as a pre-order - aiming for dispatch in the first week of December. If you placed an order over this time, you will be sent a tracking number via email when your order is on the way!
Orders are packaged and sent from Cradled HQ here in Aotearoa New Zealand, and are carried by NZ Post domestically and internationally.
New Zealand shipping:
- Standard shipping - $10 flat rate
- Rural shipping - $13 flat rate
- Free shipping in NZ with spends over $100
- Sent via courier, aiming for delivery 2-3 days from dispatch. Tracking is provided so you can follow your order's progress!
- Pickup is available from the Cradled clinic at 127 Ruahine Street, Roslyn, Palmerston North - you will be contacted when your order is ready for collection, and we can arrange a mutually convenient time for you to pick up your gear!
Australia shipping:
- Economy tracked - $20NZD flat rate
- Aiming for delivery 4-13 days after dispatch, with timeframes being variable depending on carriers. Tracking is provided!
International shipping:
- Economy tracked - $30NZD flat rate
- If your country isn't listed as an option at checkout - please let me know to add it for you! Send me an email at store@cradled.co.nz
- Aiming for delivery 7-19 days after dispatch, but it's a long way from New Zealand to anywhere and timeframes are variable depending on carriers. Tracking is provided so you can keep tabs on your order!